If you need to make any changes to your order, such as address, phone number, product selection, please contact us at firstname.lastname@example.org and we will be happy to make the necessary changes for you. This is possible as long as your package has not yet been processed in the warehouse.
If you still wish to cancel your order, this is only possible if your order has not yet been processed in our warehouse. As we want to get the products to you as soon as possible, the processing in our warehouse is very fast.
If you wish to cancel your order, please send us an e-mail with your order number and please put CANCEL ORDER in the subject line. We will send you an email within two hours to let you know if the cancellation has been successful.