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FAQs

What does sonic cleansing mean? 🧽


Sonic technology represents cleansing with very fast vibrations, which with up to 8500 vibrating pulses per minute remove impurities, clean pores and massage and remove dead cells from the face.


Why is sonic cleansing useful at all?


You've probably cleaned your face with your hands or cotton pads by now, haven't you? 😉 Bacteria accumulate on the hands during the day, which you can then transfer to the face with your hands. This causes pimples on your skin or the accumulation of other impurities that worsen the condition of the skin.


How often is it recommended to use? Can overuse destroy skin?


The frequency of use depends mainly on your skin. 😊 We recommend that you start slowly only a few times a week to see how your skin responds to it. Then you can increase or decrease the frequency, depending on what suits you. If you use it every day, a minute of cleaning will be enough, but if you use it only a few times a week, it can be up to three minutes at a time - after that the EGGO automatically shuts off. 🙌🏼


Can I use it in the shower? 💦


Yes! ☺️ There is nothing better than being able to save some time and do a facial care along the way.


Should I use gel, foam or oil for cleansing? 🤔


The gel is the most universal and you can use it regardless of your skin type, but just read on if the selected product happens to be more suitable only for a certain skin type. The structure of the gel also works best under the bristles of the EGGO device as it makes the device glide better on the skin.


The foam is recommended for oily skin, which is prone to pimples and is light to apply. When cleaning with the EGGO device, use it in sufficient quantity to make cleaning as pleasant as possible.


We recommend the oil for all skin types, but its advantage is that it does not dry out the skin too much. It also works great for removing waterproof make-up.


Which side should I massage and which should I clean my face with?


With the one that suits you best. 🤩 The front with smaller and softer bristles is for cleaning, and the back with thicker and harder bristles for massage.


Why silicone bristles?


Unlike synthetic bristles or sponges, bacteria do not stay in silicone bristles. You can also wash the silicone bristles more thoroughly after the treatment and dry them faster.


Do the bristles wear out?


We don't think you're going to wear them out. 😊


How do I clean the device?


After the ego treatment is over, you just rinse the device well under lukewarm water and place it in a stand to dry. Before connecting it to the charger, make sure that the contact is completely clean to prevent accidental short circuits. ⚡️


Can I share the device with my sister or boyfriend?


In principle, it is not recommended to share the device with another person, as it is a facial treatment in which you do not want to apply additional bacteria to the face. "We don't share eggos!" 😆


How long does the battery last? 🔋


With one charge, you can use the EGGO device for up to 2 months, but this depends on the frequency of use. It can also last longer if you do not use it twice a day.


How do I charge it?


Simple - you place the EGGO in the enclosed stands and connect the stand to the charging cable. Charge it when it is empty and preferably overnight so that the battery will definitely be charged for the next day.


Is the device suitable for men?


Of course, why not. And they adore it!. 😊


What do I get in the box?


At the time of purchase, you will receive a device, a storage and charging stand and a charging cable. Of course, we also enclose instructions for use.


What about the warranty?


Valid for 2 years from the date of purchase, with original invoice.


Are you interested in anything else?


Write to us at info@eggoglow.com and we will be happy to answer any questions. 😊